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We understand that sometimes, plans change. If you can no longer make it to an order, please email us in advance at houseofaesthetics154@gmail.com. Refunds will be made as per the policies mentioned below. We strive to maintain the highest standards of quality, and as with everything we do at House of Aesthetics, you get a 100% Satisfaction Guarantee.
Policy A applies to all House of Aesthetics products.
If you wish to cancel your order before it has been shipped, we will refund the full amount to you.
If you are not satisfied with your purchase and wish to request a refund, please contact us within 7 days of receiving the product. We will process a refund for you—no questions asked—provided the product is in its original condition and packaging.
However, once you have used or opened the product, you will not be eligible for a refund.
You are free to request an exchange for a different product at no extra charge, as long as the exchange request is made within 7 days of receiving the product.